Some great news from our office this month and it makes a huge impact on our residents.
We are in the process of rolling out some online improvements and wanted to share them with you.
A few changes affect all of our sites; we are still working on bringing resident portals to some of you so please be patient with us.
ONLINE RENT PAY
Not a new feature by any means so consider this a reminder. If you want to avoid forgetting about rent or late fees we suggest jumping on board with our online rent pay system
. It's easy and convenient to set up plus there's a
free iPhone app
to keep you up to date with payments.
Every resident is assigned a code to create a log-in enter your payment information and you're done! You can get your log in code from your leasing office.
A PAY RENT button and/or link is on your property website.
**Available at all properties**
ONLINE MAINTENANCE REQUESTS
The days of calling the office are over! (if you want them to be). We have created an online resident-only area for you to submit maintenance requests online.
Just head over to your website click the RESIDENTS tab and you're prompted to create a log in.
Enter your email address and name and get your account number from our office (here's a hint it's the same number as the one you use for online rent pay).
Choose from a nifty selection of tools and menus to tell us your maintenance problem and we receive the request in a jiffy!
Please note for after hours requests you're still encouraged to call our hotline at 352-505-6966 as these messages will not be received until the next business day.
**Available at the following properties: Spyglass Lakewood Villas Woodland Villas The Courtyards Lake Crossing Huntington Lakes & Hunters Crossing until further notice.**
RESIDENT TEXT UPDATES
Do we have your mobile number? We should!
It's a new year and we've kicked off our Resident Texting Program. We want to get you important information fast: Gate Codes Weather Warnings Storm Alerts Rent Pay Reminders or Resident Events.
If you don't think we have your information please email your property office. Also if you'd prefer not to get these messages and opt out just reply "STOP" to one of our texts at any time.
LANGUAGE TRANSLATION
Got a friend who wants know about where you live? Recommending our apartments to someone back home?
On our new websites we've added a TRANSLATE tab found at the bottom of the page. With one click you can change our site from English to: Dutch French German Italian Korean Chinese and Spanish.
**Available at the following properties: Spyglass Lakewood Villas Woodland Villas The Courtyards Lake Crossing Huntington Lakes & Hunters Crossing until further notice.**
We hope you like the improvements and find them useful. Did we miss anything? Leave a suggestion here.