Heather Clayton is the property manager for Willowbrooke Apartments in Lakeland, Florida. Willowbrooke has 300 units and under Heather’s leadership, ended the first quarter of 2022 at 98% occupancy. Heather has an extremely professional and positive attitude that inspires her team of three leasing consultants and four maintenance professionals every day. She also focuses on promoting Willowbrooke in the Lakeland community, by attending community networking, partnering with local businesses and restaurants to put on resident events, and creating engaging and vibrant social media content. Willowbrooke’s current reputation score across all public sources is an impressive 826 (best in class is 923) and Willowbrooke’s J-Turner ORA Score is 90 out of 100. Willowbrooke also recently received the prestigious 800 Award from Reputation.com. Due to her exceptional leadership and consistently reaching or exceeding her properties’ goals, Heather has been recognized by senior management and is being promoted to Senior Property Manager! Thank you, Heather, for your continued efforts to make Willowbrooke an exceptional place to live. We are proud to honor you as our Employee of Quarter for January–March 2022 as you truly exemplify CMC’s core values of Integrity, Service, Expertise, Commitment, and Community.