Bianca Coll is a leasing agent of The Courtyards, a 375-bed student property in Gainesville, Florida. She is a student at UF working to get her master’s degree in business management. She has an undergraduate degree in food and agribusiness and management When she started with CMC in 2018, Bianca was a community assistant and volunteered as a model at photoshoots at Spyglass and The Courtyards, greatly assisting the marketing department with these two properties. Because of her excellent work ethic and positive attitude, Bianca was promoted to leasing agent in 2019. She has contributed to the success of daily operations of The Courtyards and especially during turns, which is their busiest time of the year. This year, she was a vital part of preparing and executing a successful turn by providing residents and parents with a more enjoyable move-in experience due to her positive attitude and excellent customer service skills. The Courtyards has earned a reputation score of 590 (the industry average is 531). Her customers frequently express their appreciation in reviews; “Bianca was great with helping me sign and take advantage of all the great deals they offer,” and“Bianca Coll was amazing. I called about the five-bedroom flat, and she invited me to do a tour, as well as provided all the information I needed. I am definitely interested in moving to this complex.” Bianca’s manager and regional manager agree that she defines the meaning of leadership as by leading by example. Which, in turn, motivates her peers to endure the same challenges and reach for a higher standard. Jamie Davis, regional property manager, said, “Each year, Bianca willingly and enthusiastically takes on new tasks, from helping lease up sister properties to completing complex projects at the property level. During the turning season, you will always find Bianca with a smile on her face, whether she’s cleaning out a unit or organizing the keys.” Bianca personifies CMC’s Core Values of Integrity, Expertise, Commitment, and Community, and we are proud to award her with CMC’s Employee of the Month for July 2022.